Our Commitment to Diversity, Equity, & Inclusion (DEI)

Our commitment to continuously work toward being an inclusive, antiracist, multicultural, and equitable organization

DEI is intrinsically linked to mental health care

Diversity, equity, and inclusion are part of our DNA. Woven into the fabric of our culture, they’re the core values that drive who we are and what we do. As the nation’s largest telepsychiatry service provider serving hundreds of communities across the country, we are committed to supporting the mental health needs of a diverse population and actively breaking down healthcare disparities.

 

About Our Commitment

Array believes that its success is dependent on meaningfully embracing diversity, equity and inclusion(DEI) in our work, in our internal team and in our care. We are committed to cultivating a culture where everyone can bring their full, unique selves to work. Array utilizes diversity, equity and inclusion tactics in order to continuously work towards being an inclusive, anti-racist, multicultural and just organization.

 

How We Get There

Our strategy to sustain a more diverse, culturally aware, and inclusive organization

 

Build Our Culture

Our human capital is our most valuable asset. We are committed to cultivating a culture in which everyone can bring their authentic, unique self to work. These commitments come to life by:


  • Providing education around working with people with different lived experiences to promote cultural humility and reduce unconscious bias
  • Providing regular education to create shared understanding of inclusive language and company-wide expectations to treat all team members in a respectful and culturally competent manner
  • Recruiting Clinicians and team members from diverse backgrounds and underrepresented communities
  • Implementing cultural competency assessments into all annual reviews and procedures for recruitment and hiring to eliminate discrimination and unconscious bias
  • Administering Engagement surveys to all team members annually, as well as do regular interim pulse surveys to maintain awareness of our current culture. These data are used to establish DEI benchmarks, identify opportunities for improvement and provide the highest levels of support for all patients and team members

 

 

Help Our Clinicians &
Employees Thrive

DEI is a learning journey that relies heavily on educational tools and authentic experiences to develop cultural competency. Our interactive learning and development opportunities ensure that we can foster a culture which values awareness, continuous improvement, and empathy. We've created opportunities for Array's clinician network and staff to be engaged and have their voices heard.


  • DEI Committee: A multidisciplinary committee comprising clinicians and administrative staff who play a significant role in the development of DEI strategies and best practices
  • Affinity groups: Employee-led groups charged with supporting inclusivity and providing a safe space for people to come together, share experiences, and build allyship
  • DEI training: Mandatory diversity awareness and cultural competency training for all Array clinicians and staff to better understand and effectively respond to cultural differences
  • Learning library: DEI-focused CME and CEU trainings to continuously develop our team members' knowledge on how best to serve and support different populations

 

Support our Patients

Disparities in mental health care, as well as reduced access to and use of mental health care services are prevalent among racialized ethnic groups throughout the United States. We are actively working to eliminate these disparities in several ways.


  • By understanding the unique needs and perspectives of all patients through several initiatives, such as the integration of measurement-based care assessments on racial trauma into our clinical tool libraries.
  • By deepening and expanding our work with a number of Special populations, including indigenous and Correctional populations, connecting these communities with our broad range of clinically and culturally appropriate professionals.
  • By being leaders and constant advocates for health equity through the following: active advocacy for regulations that improve health equity, and leadership participation with external committees working towards the advancement of equity and justice for underserved or under-resources communities.
If you are in crisis, call 988 to talk with the National Suicide Prevention Lifeline, text HOME to 741741 to connect to a free crisis counselor, or go to your nearest emergency room.